CloudOps

CloudOps services that keep your platforms running

We set up, deploy, monitor and maintain the Linux servers behind your applications, the same way we run our own platforms.

What’s included

  • Linux server management
  • Deployments and updates
  • Monitoring and backups
  • Security hardening

Why it matters

Good software still needs someone looking after it

Our CloudOps services cover everything that happens after the code is written: the servers it runs on, how updates reach production, and what happens when something goes wrong.

Many businesses launch an app and leave hosting to chance. Updates stop, backups go untested, and nobody notices a problem until customers do.

We run our own platforms, including Sublime Care Cloud, on Linux servers we manage, and we bring the same discipline to yours.

Signs your hosting needs attention

  • Deployments are manual and nerve-racking
  • Nobody knows when backups last worked
  • Servers haven’t been updated in months
  • You hear about outages from customers
  • Hosting costs keep creeping up

CloudOps services we provide

Practical operations for business applications, from a single server to several environments.

Server setup and management

Linux servers configured, secured and kept up to date for your applications, databases and websites.

Deployment pipelines

Repeatable deployments from code repository to live server, so releases are routine rather than risky.

Monitoring and alerts

Uptime, disk, memory and error monitoring, so problems are spotted and dealt with early.

Security hardening

Firewalls, SSL certificates, access control and regular patching to reduce the risk of attacks.

Backups and recovery

Scheduled backups of databases and files, with restores tested so recovery works when you need it.

Application maintenance

Framework updates, bug fixes and performance tuning for the software running on your servers.

Custom software development

How our CloudOps services work

A careful handover, so nothing breaks while responsibility moves to us.

  1. 1Audit

    We review your servers, applications, deployments, backups and access.

  2. 2Stabilise

    Urgent security, update and backup gaps are fixed first.

  3. 3Automate

    Deployments, monitoring and backups set up to run consistently.

  4. 4Maintain

    Ongoing updates, checks and improvements as your applications grow.

A platform we run ourselves

We don’t just advise on operations. We host and maintain our own products.

Sublime Care Cloud

30+business modules across four industries

  • Education
  • Accounting
  • HR & payroll
  • Health & nutrition

Flagship product · Hosted and maintained in-house

Sublime Care Cloud

The problem

Separate tools for sales, stock, accounts and HR, plus paying for unused modules.

What we built

A multi-tenant ERP and self-hosted AI models, running on Linux servers we manage.

OutcomeOne platform for schools, finance teams, HR and payroll, and health and nutrition apps, with a Flutter app on the same API.

  • .NET 8
  • SQL Server
  • Angular 18
  • Flutter
  • Self-hosted AI
Read the case study
Faatura Cloud

Our product · UAE

Faatura Cloud

The problem

UAE contractors still estimating and quoting jobs in spreadsheets.

What we built

Cost estimates, quotations and 5% VAT tax invoices in one platform, in English and Arabic.

OutcomeAn approved quotation becomes an invoice in one click.

  • Angular
  • Arabic RTL
  • Multi-company
  • UAE VAT
Read the case study
Sublime Groceria

Our product · Grocery list app

Sublime Groceria

  • 433users
  • 253grocery lists
  • 1,462list items
The problem

Grocery lists, recipes and nutrition information spread across different places.

What we built

A Flutter app, a website and web app, with the admin in Sublime Care Cloud.

OutcomeLive on Google Play and the web, managed from Sublime Care Cloud.

  • Flutter
  • .NET API
  • SQL Server
Read the case study
See all our work

How we work

Operations from people who build software

Because we develop applications as well as run them, we understand what your servers are actually doing. That makes it quicker to trace a slow page, a failed update or a database under strain.

We manage Linux servers running .NET, PHP, Laravel, WordPress, WooCommerce and Magento, with SQL Server and MySQL databases.

We also host open-source AI models on our own servers for generative AI projects where data needs to stay private.

What you get

  • One team for code and servers
  • Tested backups and clear recovery steps
  • Routine, repeatable deployments
  • Regular security and update checks

CloudOps services FAQs

Straight answers to the questions we hear most.

What are CloudOps services?

CloudOps is the day-to-day work of running applications on servers: setting them up, deploying updates, monitoring performance, securing access and keeping backups. Instead of hiring a dedicated operations person, you hand that responsibility to a team that already runs production platforms.

How much do CloudOps services cost?

It depends on how many servers and applications you run, how complex your deployments are and how much ongoing work is needed. We start with an audit of your current setup, then recommend a scope that matches what your platforms actually require.

Can you manage servers for software you didn’t build?

Yes, as long as we can get access to the code and servers. We begin with an audit to understand how the application is deployed and where the risks are, then stabilise and document the setup before taking on routine maintenance.

Which hosting providers do you work with?

We work with Linux servers, whether you already rent them from a hosting company or need new ones set up. We recommend hosting based on what your applications need and what fits your budget, rather than pushing a particular provider.

What happens if our application goes down?

Monitoring alerts us to outages and warning signs such as full disks or failing services, so we can investigate quickly. We then fix the cause, not just the symptom, and adjust monitoring or configuration to reduce the chance of it happening again.

Not sure what’s running your platform?

Tell us about your servers and applications. We’ll start with an honest look at where the risks are.